The operating system for property transactions

Every property
transaction.
Under control.

See every sale, blocker, owner and next action from sale agreed to exchange — in one live workspace built for UK estate agencies.

Works alongside your CRM, giving progressors, branch managers and directors one place to keep every transaction moving.

  • Know exactly what needs attention
  • See who you're waiting on
  • Know what needs to happen next
  • Spot risk before it causes delay
See how it works

20 minutes·Realistic agency pipeline·No commitment

ChainFlow

Flow Centre

Sample agency workspace · Wednesday 7 October

8

Need attention

12

Actions due today

3

Exchanges this week

23

Active transactions

Start here

Transactions needing attention

Prioritised by urgency and exchange impact

  • 25 Landmark Pinnacle, Canary Wharf, E14

    Enquiries·Management pack overdue

    Action needed

    Waiting on

    Seller's solicitor · 3 days

    Next action

    Chase Hollis & Green today

    Target

    Exchange in 9 days

  • 8 Pembroke Gardens, Kensington, W8

    Legal·Replies to enquiries outstanding

    Watch

    Waiting on

    Buyer's solicitor · 2 days

    Next action

    Confirm replies to enquiries 1–3

    Target

    Exchange in 16 days

  • 16 Vincent Square, Westminster, SW1P

    Ready to exchange·Final authority required

    On track

    Waiting on

    Seller · 5 hours

    Next action

    Request authority to exchange

    Target

    Exchange in 4 days

Spot blockers early

Surface risks before they threaten exchange.

Know the next action

See what needs doing and who owns it.

Reduce progression admin

Spend less time chasing updates.

Keep everyone aligned

One source of truth for the whole team.

Transaction progress lives
in too many places.

Emails. CRM notes. Calls. Spreadsheets.
Solicitor updates. Broker updates.

ChainFlow brings it together.

Your pipeline at a glance

Every property.
One live view.

See every transaction, its stage and what needs attention — without piecing updates together across multiple systems.

23 Hallings Wharf, Stratford, LondonSold STC

23 Hallings Wharf, Stratford, London

E15 2GX

£645,000

22

Apartment · leasehold

14 Priory Lane, WimbledonSold STC

14 Priory Lane, Wimbledon

SW19 5HH

£1,285,000

43

House · freehold

11 Church Road, BarnesSold STC

11 Church Road, Barnes

SW13 9HH

£1,975,000

53

House · freehold

8 Park Road, EalingUnder offer

8 Park Road, Ealing

W13 8QF

£845,000

32

House · freehold

The Deal Room

One transaction.
Every party.
One clear view.

The transaction, its people, its progress, its actions and its outstanding issues — organised together so the next step is always clear.

23 Hallings Wharf, Stratford, LondonSold STC

23 Hallings Wharf, Stratford, London

E15 2GX

£645,000

22

Apartment · leasehold

Transaction momentum

Multiple blockers detected

Operational

Critical path to exchange

5 stages · drag-tested progression

1

Mortgage Offer

Searches

Enquiries

Blocked
4

Signed Contracts

5

Exchange

Participants

Every party in one place

Operational intelligence

Don't just know
what's happening.
Know what to do next.

ChainFlow surfaces what needs attention, why it matters and the next action to take — so progression teams can act before issues drift.

  • What

    The transaction that needs attention

  • Why

    The reason it's blocked or slowing

  • Next action

    The single step to move it forward

Next critical action

Chase management pack — 23 Hallings Wharf

Linked to stage · Enquiries Raised

ConsequenceDelay accumulating

Waiting on

Seller's solicitor

Stage

Enquiries Raised

Time

3d waiting

Next critical action

Chase local authority searches — 10 High Street, Richmond

Linked to stage · Searches Ordered

ConsequenceChain health at risk

Waiting on

Buyer's solicitor

Stage

Searches Ordered

Time

8d waiting

Communication centre

Every conversation.
In the context of the deal.

Keep updates, messages and transaction context together — so the team can see what was said, what changed and what needs to happen next.

  • Message

    Every inbound update, captured

  • Person

    Who sent it and their role

  • Transaction

    Auto-matched to the right Deal Room

  • Action

    One step, one place — no digging

app.chainflowos.com / communication-centreLive
  • Diane Mercer

    d.mercer@stratfordfreeholders.co.uk

    23 Hallings Wharf — management pack update

    Apologies for the delay — the pack will be with you Friday morning at the latest…

    42m
  • Marlow Legal — Enquiries

    team@marlowlegal.co.uk

    Re: Enquiries raised · 14 Priory Lane

    Please find our responses to enquiries 1–3. Enquiry 4 is with the vendor for confirmation…

    3h
  • Ivy Whitmore

    iw@bridgemortgages.co.uk

    Mortgage offer issued — 11 Church Road

    Offer issued today. Valid to 15 April. Copy attached — please acknowledge…

    22h
  • Kate Brennan

    kate.brennan@sourcewellsurveyors.co.uk

    Survey booking — availability next week

    Happy to fit in Tues 4 Mar AM or Weds 5 Mar PM. Which suits the vendor?

    Needs Review
    1d

Built for UK estate agencies

Fits into the way your agency
already works.

ChainFlow brings transaction progression into one dedicated workspace, giving your team visibility from sale agreed to exchange.

  • Designed for UK transactions

    Workflows built around UK residential sales progression — memorandum of sale, TA6, searches, enquiries, exchange.

  • Role-based access

    Every user carries a role. Teams see the transactions and actions that belong to them.

  • One dedicated space for progression

    A workspace for progressing sales — the Deal Room, activity, documents and communication all in one place.

Less chasing.
More clarity.
Better control.

Less chasing

See what is outstanding and who needs to act — without manually piecing updates together.

More clarity

One view of transaction progress, participants, blockers and next actions.

Better control

Surface priority work and keep progression moving from sale agreed to exchange.

Referrals

Referrals without leaving
the transaction workflow.

Introduce buyers and sellers to the right services — keeping every referral connected to the transaction that generated it.

Live

Referral tracking

ClientPropertyPartnerServiceDateStatusProgress

M. Bellingham

21 Wellington Crescent

Hill Dickinson LLP

Solicitor

11 Feb

Active
58%

M. Bellingham

21 Wellington Crescent

Trinity Financial

Broker

13 Feb

Active
72%

A. Khoury

Apt 14, The Heron

Robinson & Co

Surveyor

18 Feb

Completed
100%

T. Beckett

32 Falkner Square

Bexley Removals

Removals

Today

Pending
12%

C. Aldridge

8 Cornwall Gardens

PolicyBase

Insurance

Yesterday

Completed
100%

R. Johansson

Apt 6 Royal Albert Wharf

Brabners LLP

Solicitor

07 Feb

Stalled
24%

Free pipeline health check

How healthy is your
sales pipeline?

Answer a few questions and get an instant view of your pipeline's visibility, risk and progression health.

Example assessmentIllustrative only
72/ 100

Good — areas to strengthen

Biggest opportunity:Earlier blocker detection

Visibility

82

Progression control

74

Risk detection

58

Process consistency

67

See ChainFlow using a
realistic agency pipeline.

A focused walkthrough of how ChainFlow brings transaction visibility, priorities and progression into one place.